Last updated: November 9, 2026
These terms govern your use of the Memories mobile application (the “App”). By installing or opening the App, you agree to be bound by them. If you do not agree, do not use the App.
1. The service
Memories has two parts:
- The local workspace. A private, on-device area that reads the messages you keep on this iPhone and organizes durable facts — addresses, decisions, debts, dates, rules and logins — into a searchable page with links back to the source messages.
- The online community. An optional account created with Apple. It supports a profile, people discovery, a public feed and one-to-one messages with text, photos, GIFs, voice notes, gifts and contact-exchange events. Calls are not available in this version; a call message you receive may be displayed as unsupported and explain that on tap.
You may use the local workspace without an account by choosing Continue on this device. Some community features require sign-in with Apple or email. We may add, modify or remove features as the product evolves.
2. Who may use it
The App is intended for adults only. By using the App, you confirm that you are at least 18 years old and legally permitted to enter into this agreement under the laws of your jurisdiction.
If we discover that an account belongs to someone under 18, we will terminate it. We do not knowingly collect information from minors.
3. Your account
You can create an online account with Sign in with Apple or with an email and password. An email password is sent over HTTPS for verification and is not stored on the device. You are responsible for activity under your account and for keeping your Apple ID or email credentials secure. The local workspace does not require an account and is not linked to the online community.
You can sign out at any time from Me; signing out returns you to the welcome screen, where you can sign in again or choose Continue on this device to keep using the local workspace.
4. Your content
Your local Memories notes, community moments and messages are yours. Memories claims no ownership of your content and no licence over the local workspace.
By posting or sending community content, you grant us a limited licence to store, reproduce and deliver it so the community features can work. Public moments are visible to other members. We may remove or refuse to display content that violates these terms, applicable law or the Community Guidelines.
You understand that content you post publicly may be viewed, copied or shared by other members, and that we are not responsible for how other members use or share it.
5. Acceptable use
Memories has zero tolerance for objectionable content and abusive behaviour. You agree not to:
- harass, threaten, defame, sexualise or target a person or group;
- post hate speech, sexual content involving minors, non-consensual intimate images, doxxing, impersonation, scams or spam;
- upload malware or code intended to disrupt or damage the App;
- attempt to access accounts, data or systems you are not authorised to access;
- use the App to send unsolicited commercial messages;
- misrepresent your age or create an account if you are under 18.
The app runs a local content filter over profile names, introductions, public moments and direct messages before sending. It is a first-line filter, not the moderation team. Reports and blocking remain the human path.
6. Reporting and blocking
Every profile, public moment and message can be reported. Every account can be blocked. Blocking hides that person's messages and posts immediately, updates the Tencent IM blacklist, and does not notify them. You can review and undo blocks in Me → Blocked people.
Reports are reviewed within 24 hours. Confirmed reports may result in content removal, account suspension or account removal. Where something looks like a crime, it may be referred to the authorities.
7. Memories and debts
A fact on a Memories page is a record of what somebody said in a conversation, with a link to where they said it. It is a record, not a ruling. Do not rely on it for anything a lawyer, doctor, landlord or financial professional should be answering.
The debt-tracking tool is for personal record-keeping only. It is not a financial service, does not provide financial advice, and does not move money.
8. Privacy
Our Privacy Policy explains what information we collect and how we handle it. It is part of these terms and is incorporated by reference.
9. In-app purchases
The current version of Memories does not offer paid features, subscriptions or coins. If we introduce them in a future update, purchases will be processed through your Apple ID, subscriptions will renew according to Apple's terms, and refunds will be handled under Apple's refund policy.
10. Disclaimers
THE APP IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE OR FREE FROM HARMFUL COMPONENTS. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY CONTENT, INCLUDING ORGANIZED FACTS AND DEBT RECORDS.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE APP SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR $100, WHICHEVER IS GREATER.
12. Indemnity
You agree to defend, indemnify and hold harmless the developers of Memories from any claims, damages or expenses (including reasonable legal fees) arising from your use of the App, your violation of these terms, or your infringement of any third party's rights.
13. Termination
We may suspend or terminate your access to the App at any time, with or without notice, if we believe you have violated these terms or engaged in conduct that may harm other members or us.
You may stop using the App at any time by deleting it from your device. You may delete your online account through Me → Delete online account.
14. Account deletion
Deleting your online account removes your profile and community content from our systems within a reasonable period, except where retention is required by law or necessary for security and abuse prevention. Messages you sent to other members may remain in their conversation history, because they are part of that member's own record.
The local workspace is separate and stays on your device until you remove it or delete the app. Deleting your online account does not delete the local workspace. The current version has no paid subscriptions; if subscriptions are introduced, they must be managed through your Apple ID and are not cancelled by deleting your online account.
15. Dispute resolution
Binding arbitration. Any dispute arising out of or related to these terms or the App shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be held in Wilmington, Delaware, unless both parties agree otherwise.
Class action waiver. You agree that any arbitration shall proceed on an individual basis only, and not as a class, consolidated or representative action. You waive any right to participate in a class action lawsuit or class arbitration against us.
Governing law. These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
Equitable relief. Notwithstanding the arbitration clause, we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights or prevent unauthorised access to the App.
16. Changes to these terms
We may revise these terms from time to time. The updated version will be posted here with a new date. Continued use of the App after changes take effect constitutes acceptance of the revised terms.
17. Contact
Questions about these terms: memoriesiosfeedback@memoryash.com.